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A Platform That Meets Everyone's Needs

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Welcome, we have detected that you are from the United States.

Did you know RealSatisfied is available in the United States?
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Send Yourself One Of Our Surveys

Take RealSatisfied for a test drive - We'll send you an invitation to complete the survey of your choice for a fictional agent at our test drive agency, Happy Valley Real Estate.

If you complete the survey we'll send you a sample version of the survey report that is delivered to you on completion of any of our surveys. We think it's a great way to have a look at RealSatisfied - why not take us for a Test Drive and see why!

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Need Help?

Many of the most common questions asked in our helpdesk can be answered in our online Agent Tutorial.

Frequently Asked Questions:

  • How do I access my account?
  • How do I reset my password?
  • Connecting to Facebook/Twitter
  • Connecting to syndication partners
  • Why is my survey response Quarantined?
  • How do I access my Agent Dashboard?
  • How do I approve & publish a Testimonial?

You may also wish to review our General FAQ.

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For Your Office For Your Company

RealSatisfied Is The Right Customer Satisfaction Solution For Your Office

Go Ahead, Send Yourself A Sample Survey

Less than 10% of consumers find their agent online. 78% of real estate sellers and 63% of buyers still find their agent via recommendation from someone they know. The only way to get your share of those referrals is to ensure the quality of the client experience your provide. Simple “ratings and reviews” simply don’t go deep enough to really understand the complexities involved in today’s real estate transaction.

We then collect the details they provide into an easy to navigate broker dashboard that allows you to:

Listen Closely To Your Clients

Our in-depth customer satisfaction surveys give your clients the ability to get very specific with what they loved and didn’t love about their experience with you and your agents. RealSatisfied provides an interactive customer satisfaction survey that your clients will respond to in full. The numbers speak for themselves. On average, almost 9 out of 10 people who start a RealSatisfied survey complete the entire survey. This allows you to listen in ways you've never been able to listen before.

Catch Problems Before They Impact Your Brand

Complaint Escalation Process: Because our surveys are dynamic, if we sense that a client is unhappy with the service they’ve received in conducting business with you, we ask if they’d like to be contacted to address any concerns. Customers are twice as likely to talk about a bad experience as a good experience. Our escalation process allows you respond to problems and address them before a disgruntled client takes to social media.

Identify Opportunities For Coaching And Training

Uncover Areas for Improvement: Because our surveys are so detailed, the information they uncover allows you to see areas for improvement you won’t see by simply encouraging your agents to ask for a recommendation. We systematically walk your clients back through the buying or selling experience, giving you detailed feedback on each aspect of your agents performance, good and bad. We then roll this data up into a Broker Dashboard with access to over 80 different reports to help you identify coaching and training opportunities.

Office Dashboard Demo Try Us Free At Your Office For 30 Days
As a reliable and detailed 3rd party measure of customer satisfaction, RealSatisfied is a valuable tool for our business. We have been thrilled with the insights that the detailed surveys have been able to provide us. It’s simple, yet powerful. We recommend it.
Tony White
Principal, LJ Hooker Balgowlah
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